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Privacy Policy

Contents

  • 1. Introduction
  • 2. Scope
  • 3. Information we Collect
  • 4. Purpose of Processing
  • 5. Lawful Basis for Processing
  • 6. Data Sharing and Disclosure
  • 7. International Transfers
  • 8. Data Retention
  • 9. Data Security
  • 10. Data Subject Rights
  • 11. Cookies and Website Tracking
  • 12. Policy Updates
  • 13. Contact Information
  • 14. Compliance Reference

Prepared for: TAUSPACE

Document Version: 1.0

Document Date: 01 October 2025

Approved by: ISMS Steering Committee

Owner: Data Protection Officer (Nadia Vadachia)

Next Review Date: 1 October 2026

Distribution: Public – Website; Internal – ISMS Repository

1. Introduction

TAUSPACE (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with the Protection of Personal Information Act (POPIA), ISO 27001 Annex A.5.34, and international data-protection principles. This policy explains how we collect, use, store, and protect personal information obtained through our websites, platforms, and services.

2. Scope

This policy applies to all personal information processed by TAUSPACE, including that of clients, suppliers, business partners, employees, contractors, applicants, and website visitors.

3. Information We Collect

CategoryExamples
Identification detailsName, ID/passport number, company details
Contact informationEmail, phone, address
Employment detailsJob title, department, work history
Financial dataBilling or payment information
Technical informationDevice IDs, IP address, browser type, usage analytics
CommunicationsRecords of enquiries, support requests, correspondence

4. Purpose of Processing

We process personal information to:

  • Provide and improve our services
  • Communicate with clients and respond to enquiries
  • Manage billing, contracts, and legal obligations
  • Maintain network and information security
  • Fulfil compliance requirements under ISO 27001 and POPIA
  • Recruit and administer staff and consultants

5. Lawful Basis for Processing

We process personal information only when we have a lawful basis, such as consent, contractual necessity, legal obligation, or legitimate interests.

6. Data Sharing and Disclosure

We may share your information with trusted third-party service providers who help us operate our business. These providers are contractually bound to keep your data secure. We may also share information to comply with legal obligations or protect our rights.

7. International Transfers

We operate globally, and your information may be transferred to countries with different data protection laws. We implement safeguards to ensure your data remains protected in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, we securely delete or anonymize the data.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse, aligned with ISO 27001 standards.

10. Data Subject Rights

You have rights regarding your personal information, including the right to access, correct, delete, or object to processing. To exercise these rights, please contact our Data Protection Officer.

11. Cookies and Website Tracking

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. We do not use cookies to collect sensitive personal information without your consent.

12. Policy Updates

We may update this policy periodically. The latest version will always be available on our website.

13. Contact Information

CompanyTSDigital (Pty) Ltd
Data Protection OfficerNadia Vadachia
Email[email protected]
Telephone+27 10 140 6574
Websitewww.tauspace.com

14. Compliance Reference

Standard/LawReference
POPIAAct 4 of 2013
ISO 27001:2022Annex A.5.34 (Privacy and PII Protection)
GDPRArticles 5–13
SOC 2Trust Services Criteria – Confidentiality & Privacy
TAUSPACE

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Phone+27 10 140 6574
Email[email protected]
South African Office1 Montecasino Blvd, The Pivot Block C,
Fourways, South Africa
North American Office16192 Coastal HWY, Lewes, DE 19958,
USA

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