SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software.
At TAUSPACE we have been helping customers understand how to effectively use CRM since 2001, and specifically helping customers with SugarCRM since 2007. From 2007 to 2013 we have been the only consistent Gold Sugar partner on the African continent, and have developed a wealth of experience around SugarCRM along its evolutionary path.
How We Can Help You with SugarCRM
Advice and Guidance
Whether you need a little help understanding Sugar and what it can do for your business or you may be planning a large multi-national application rollout, we have a team of seasoned professionals that capable of immersing themselves into your environment to help.
CRM Business Analysis
Sometimes you may not have the time to model or define your business process and reporting needs. Our analysts can help, and at the same time tie them into applications processes that will simplify your implementation.
If you have a large, complex implementation with a number of integration points, you can reduce your implementation risk by engaging our project management capability. Our tried and tested processes have successfully helped enterprise customers with large scale implementations across multiple geographies.
While SugarCRM provides a great platform and processes to begin driving any CRM initiative, most successful businesses already have processes and data that make them unique. We can help you to customise your business’s SugarCRM solution to fit your business’s exact need, helping you leverage your uniqueness to your advantage.
What is SugarCRM
Founded as an open source project in 2004, SugarCRM applications have been downloaded over five million times and currently serve over 500,000 users in 75 languages. Over 4,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over lock-in based, proprietary alternatives.
In the past few years, SugarCRM has been an innovation leader and has been recognised for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.
SugarCRM Editions and Features
SugarCRM comes in three basic editions each with key features and differences to support your business, no matter its size or complexity.